After being unable to silence their customers on their forums inquiring about Symantec's mysterious PIFTS.exe file Monday night, Symantec has moved on to their Plan B: lie and obfuscate. Releasing a statement Tuesday on their forums, Symantec explained that their customers were incorrect in thinking there was a mass effort to delete all their posts inquiring about PIFTS.exe, because it was in fact a mass effort by Symantec to delete posts by spammers with "unclear" intentions inquiring about PIFTS.exe.
"There is no conspiracy theory. There's nothing we are hiding at all," says Jeff Kyle, group product manager for Symantec consumer products. "Within the first hour there were like 600 posts to that thread. Obviously it was a bot creating this."
Currently, representatives of the company are repeating that the first post referencing PIFTS.exe was made by a spambot, despite being unable to explain how and why a spambot can be the first to be aware of and mention this obscure file on the forums at the exact same time Symantec's staff realized their mistake and were pulling the file from distribution. Witnesses who saw the initial deleted post are having the hardest time accepting Symantec staff's explanation.
(Photo of the culprit courtesy Symantec's Public Relations Dept.)
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